Shipping policy

Shipping Policy

Miracles Pond

Processing Time

All orders are processed within 2–5 business days after payment is received. Processing times may vary during peak seasons or due to product availability.

Shipping Time

Shipping times depend on your location and the shipping method selected at checkout. Estimated delivery times will be provided once your order has been shipped.

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Order size and weight

  • Shipping destination

  • Selected shipping method

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery.

Shipping Restrictions

  • We currently ship to eligible locations as listed on our website.

  • We do not ship to P.O. Boxes.

  • Certain large or custom pond products may require special freight shipping.

Damaged or Lost Shipments

Miracles Pond is not responsible for delays caused by the shipping carrier.
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage so we can assist you.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information.

Questions

If you have any questions regarding shipping, please contact us through www.miraclespond.com.