Refund policy

Return and Refund Policy

Miracles Pond

Warranty

All Miracles Pond products come with a 3-year warranty. This warranty covers defects in materials and workmanship under normal use.
The warranty does not cover intentional damage, misuse, neglect, or improper installation.

Returns & Refunds

We offer a 1-month (30-day) refund policy from the date of purchase.

  • If you are not satisfied with your pond, you may request a return and full refund within 30 days of purchase.

  • Returned items must be in their original condition.

Exchanges

After the 30-day refund period has passed, we do not offer refunds.
However, we are happy to offer exchanges for eligible products.

Non-Refundable Conditions

Refunds or exchanges will not be provided for:

  • Intentional or accidental damage

  • Improper use or installation

  • Normal wear and tear

Contact Us

For warranty claims, returns, or exchanges, please contact us through www.miraclespond.com with your order details.