Refund policy
Return and Refund Policy
Miracles Pond
Warranty
All Miracles Pond products come with a 3-year warranty. This warranty covers defects in materials and workmanship under normal use.
The warranty does not cover intentional damage, misuse, neglect, or improper installation.
Returns & Refunds
We offer a 1-month (30-day) refund policy from the date of purchase.
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If you are not satisfied with your pond, you may request a return and full refund within 30 days of purchase.
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Returned items must be in their original condition.
Exchanges
After the 30-day refund period has passed, we do not offer refunds.
However, we are happy to offer exchanges for eligible products.
Non-Refundable Conditions
Refunds or exchanges will not be provided for:
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Intentional or accidental damage
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Improper use or installation
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Normal wear and tear
Contact Us
For warranty claims, returns, or exchanges, please contact us through www.miraclespond.com with your order details.